Associate Director Experience Design
Company: Verizon Communications
Location: Miami
Posted on: November 6, 2024
Job Description:
When you join VerizonYou want more out of a career. A place to
share your ideas freely - even if they're daring or different.
Where the true you can learn, grow, and thrive. At Verizon, we
power and empower how people live, work and play by connecting them
to what brings them joy. We do what we love - driving innovation,
creativity, and impact in the world. Our V Team is a community of
people who anticipate, lead, and believe that listening is where
learning begins. In crisis and in celebration, we come together -
lifting our communities and building trust in how we show up,
everywhere & always. Want in? Join the V Team Life.Verizon is one
of the world's leading providers of technology and communications
services, transforming the way we connect around the world. We're a
human network that reaches across the globe and works behind the
scenes. If you're fueled by purpose, and powered by persistence,
explore a career with us.The Verizon Value Organization is
Verizon's portfolio of prepaid brands: Verizon Prepaid, Visible,
Total Wireless, Straight Talk, Tracfone and more - serving millions
of customers through multiple channels. Our mission in the Value
Organization is to build a better connected world through
accessible, quality wireless for all.This role is within the Value
Digital/Customer Experience team where we create and improve
digitally-led experiences for our customers, striving for reliable,
simple, exceptional world-class journeys. We are seeking an
Associate Director of Experience Design to lead the Verizon Value
Design Systems team responsible for crafting design systems that
powers multiple brands, multiple channel experiences in the Verizon
Value portfolio. The Associate Director of Experience Design will
bring technical design prowess, multidisciplinary leadership, and
strategic vision to build a multi-brand design system from the
ground up.What you'll be doing:
- Setting new standards in our category and making our customers'
interactions with our brands truly reliable, simple and
exceptional.
- Leading the creation and governance of a centralized design
system that supports our technical capabilities and grows with our
portfolio of brands.
- Setting design system strategy and vision across our portfolio
of brands and channels.
- Providing hands-on leadership to a team of designers managing
our core component library and in the future the front-end
framework.
- Crafting components supporting diverse experience patterns and
brand customization.
- Creating, socializing and governing processes for requesting,
evaluating, building and releasing new components.
- Driving adoption of the design system enabling designers and
developers to build experiences in a performant, scalable, flexible
unified architecture.
- Evangelizing and educating brand experience teams on leveraging
shared foundational building blocks.
- Promoting accessibility, versatility, and performance as
fundamental architectural tenets.
- Monitoring industry trends and implement forward-looking
features such as scalability through design tokens and use of
modes.
- Collaborating with cross-functional teams to define and
maintain a design language that aligns with multiple brand
guidelines and reflects best practices in UI and UX design.
- Defining and implementing metrics and reporting systems to
track and analyze the effectiveness of the design system.
- Planning and facilitating design activities/methods through
ambiguity, inspire creative concepting, and lead iteration and
critique to improve quality to support user, business, and
technical requirements.
- Making hiring, performance, and promotion decisions and manage
your direct reports' career growth.What we're looking for---You'll
need to have:
- Bachelor's degree or four or more years of work
experience.
- Six or more years of relevant work experience.
- Experience in design systems and governance.
- Experience in digital design & user-centric design.
- Willingness to travel, up to 25%.Even better if you have one or
more of the following:
- A degree in design or related field of study.
- Demonstrated leadership of design teams and driving results in
a complex, fast-paced environment.
- Portfolio examples of design systems you have created.
- Expertise in design tools like Figma, Adobe XD, and Adobe
Creative Cloud.
- Experience with GitHub/Bitbucket for source control.
- Experience with agile methodology and tools.
- Experience with Smart Sheets and/or Google Suite.If Verizon and
this role sound like a fit for you, we encourage you to apply even
if you don't meet every "even better" qualification listed
above.Where you'll be workingIn this hybrid role, you'll have a
defined work location that includes work from home and a minimum
eight assigned office days per month that will be set by your
manager.Scheduled Weekly Hours40Equal Employment OpportunityWe're
proud to be an equal opportunity employer - and celebrate our
employees' differences, including race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, and Veteran status. At Verizon, we know that diversity
makes us stronger. We are committed to a collaborative, inclusive
environment that encourages authenticity and fosters a sense of
belonging. We strive for everyone to feel valued, connected, and
empowered to reach their potential and contribute their best. Check
out page to learn more.Our benefits are designed to help you move
forward in your career, and in areas of your life outside of
Verizon. From health and wellness benefits, short term incentives,
401(k) Savings Plan, stock incentive programs, paid time off,
parental leave, adoption assistance and tuition assistance, plus
other incentives, we've got you covered with our award-winning
total rewards package. For part-timers, your coverage will vary as
you may be eligible for some of these benefits depending on your
individual circumstances.If you are hired into a California,
Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode
Island, Washington or Washington, D.C. work location, the
compensation range for this position is between $136,000.00 and
$253,000.00 annually based on a full-time schedule. The salary will
vary depending on your location and confirmed job-related skills
and experience. This is an incentive based position with the
potential to earn more. For part time roles, your compensation will
be adjusted to reflect your hours.
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Keywords: Verizon Communications, Pembroke Pines , Associate Director Experience Design, Executive , Miami, Florida
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